CAREERS
Call Center Specialist
Qualifications:
- Equipment Required: Computer with 8GB+ of RAM & 100mbps download speed
- 1 + year of telemarketing, inside sales, or customer service/ sales/ call center experience preferred
- Energetic, enthusiastic, and determined
- Strong phone and verbal skills
Who Are We At My Roof Solar:
- Being a Roofing, Solar, and Restoration company we allow you to triple your conversion ratios as well as triple your pay
- We are among one of top 5 Nationwide fastest growing and top residential companies
- My Roof Solar’s team culture is unmatched and ambitious, full of performance-driven people and a sports like environment
- Teamwork, availability, and humbleness is required; which truly embodies the “hard work beats talent, when talent doesn’t work hard” mentality that our culture is founded on
- We believe in saving the planet. We believe in transparency. WE BELIEVE IN SOLAR!
What Are We Looking For:
- Experienced inbound agents who are money motivated and determined to move up in our company
What You Do:
- You will be setting appointments for our Junior-Senior level Energy Specialist, all from the comfort of your home
- Our Call Center Agents will call on data off all forms from new homeowner, aged, opt-in (online), past roofing customers, and recycled data who may have heavy interest in home improvement or solar at one point in time. Which campaigns you pick is completely up to you. We have 6-10 different campaigns running simultaneously
- You go through the discovery process and discuss the benefits of Solar, with the goal of setting up a qualified appointment for our team
- The better you do, the better you’re paid. Reason being, we have nationwide leading incentive performance bonuses
Why My Roof Solar?
- We are a one stop shop
- Training provided
- No hand dialing
- Amazing leadership
- Fast track bonuses
- You’re paid weekly
- High base pay + nationwide leading performance bonuses
- Structured schedule and career development (team lead, sr. team lead, supervisor)
- Equal Opportunity Employer
- We value our brand recognition
Job Type:
- Part-time or Full-time
Experience Level:
- 1 year
Shifts:
- 6 hour shift
- 2 shifts (8am-2pm) or (2pm-8pm)
Benefits:
- Work from home
Weekly Schedule:
- Monday to Sunday
- Weekend availability
- No cap on hours
Work Setting:
- Remote
Application Question(s):
- How many years do you have working in a telemarketing, customer service, or inside sales role?
- Do you have a laptop or a desktop with 8GB of RAM and an internet download speed of at least 100mbps?
Solution Specialist (Roofing)
Overview:
The Solution Specialist/Salesman reports to the General Manager. This position is responsible for developing new business and managing that business through the entire roof installation process. This position requires excellent customer service, exceptional leadership, multi-tasking and problem-solving skills.
The Solution Specialist/Salesman Duties:
- Understands or learns all roofing systems
- Excellent customer service
- Maximize each sales opportunity with the existing and prospective customers while developing and maintaining key client relationship
- Develops a strong product knowledge as well as customer knowledge
- Participates in company and industry events and conferences
- Works on special projects and contributes to team effort
- Has excellent communication and collaboration skills to work with other team members
- Conducts himself in a professional matter acting as the customer relationship Management
- Works closely with marketing team & general manager to provide smart ideas maximizing market sales opportunities
Qualities, Characteristics, Aptitude:
- The Solution Specialist/Salesman is a Team player orientation. Ability to interface with all levels within the organization and external parties
- High degree of confidentiality required
- Passion to turn prospects into customers
- Able to multi task
- Motivated by others success
- Self-starter: Strong leadership skills and looking to grow with the company wanting to better himself for constant improvement
- Exceptional skills and understand that customer satisfaction is our #1 priority
- Detailed monthly report providing accurate information
- Strong work ethics
- Polite & positive attitude
Energy Specialist (Solar)
Overview:
The Energy Specialist/Salesman reports to the General Manager. This position is responsible for developing new business and managing that business through the entire solar panel installation process. This position requires excellent customer service, exceptional leadership, multi-tasking and problem-solving skills.
The Energy Specialist/Salesman Duties:
-
Understands or learns all solar panel systems
-
Excellent customer service
-
Maximize each sales opportunity with the existing and prospective customers while developing and maintaining key client relationship
-
Develops a strong product knowledge as well as customer knowledge
-
Participates in company and industry events and conferences
-
Works on special projects and contributes to team effort
-
Has excellent communication and collaboration skills to work with other team members
-
Conducts himself in a professional matter acting as the customer relationship Management
-
Works closely with marketing team & general manager to provide smart ideas maximizing market sales opportunities
Qualities, Characteristics, Aptitude:
-
The Energy Specialist/Salesman is a Team player orientation. Ability to interface with all levels within the organization and external parties
-
High degree of confidentiality required
-
Passion to turn prospects into customers
-
Able to multi task
-
Motivated by others success
-
Self-starter: Strong leadership skills and looking to grow with the company wanting to better himself for constant improvement
-
Exceptional skills and understand that customer satisfaction is our #1 priority
-
Detailed monthly report providing accurate information
-
Strong work ethics
-
Polite & positive attitude